About Us

Who We Are

Lushgrey is an online retailer based in the United States, offering thoughtfully selected fashion essentials designed to be worn, loved, and kept for the long run. We operate exclusively online at www.lushgrey.com and ship to customers across the United States..

What We Offer

  • Curated fashion essentials selected for quality and everyday wear
  • Free shipping on all orders within the United States
  • Secure checkout with major credit cards, Apple Pay, Google Pay, and Shop Pay
  • A 30-day return window on eligible items
  • Responsive, real customer support

How We Operate

All orders are processed and shipped from within the United States, with an estimated delivery time of 6–9 business days. We do not currently offer international shipping. Full details on shipping, returns, and payment are available on our Shipping Policy, Refund Policy, and Payment Policy pages.

We're a small, direct-to-consumer team, and we handle customer service ourselves rather than outsourcing it. If you have a question before or after you order, you'll hear back from a real person.

Our Mission

At Lushgrey, our mission is to make thoughtfully designed, high-quality essentials accessible to everyone. We select every piece with care, so you can shop with confidence knowing it was chosen to last.

Our Vision

We envision Lushgrey as a go-to destination for customers who value quality over trends. As we grow, we're committed to staying transparent, responsive, and genuinely helpful — long after your order arrives.

Intentional design

Everything we do starts with why

Made with care

We believe in building better

A team with a goal

Real people making great products

Company information

Shop name: Lushgrey
Address: 942 Majestic Falls Ln,
Las Vegas, NV 89110, United States

Email: info@lushgrey.com
Phone: +19569273849
Contactform: Contactpage

Customer service opening hours:
Monday – Friday: 9:00 AM – 5:30 PM (ET)
Saturday and Sunday: 10:00 AM – 3:00 PM (ET)