Payment Policy

This Payment Policy applies to orders placed within the United States.

1. Accepted Payment Methods

At Lushgrey, we offer secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

Credit & Debit Cards

American Express
Mastercard
Visa

Digital & Express Payment Options

Apple Pay
Google Pay
Shop Pay

Available payment methods are displayed at checkout and may vary depending on your device, browser, or payment provider availability.

All payments are processed in United States Dollars (USD).

2. Payment Processing

Payment is required at the time of purchase.

Orders will only be processed and shipped once full payment has been successfully received and confirmed.

If a payment is declined, fails, or is flagged for review, the order will not be confirmed or fulfilled.

An order confirmation email will be sent once your payment has been successfully processed.

3. Pricing, Currency, and Sales Tax

All prices listed on Lushgrey are displayed in United States Dollars (USD).

Sales tax is calculated at checkout based on the applicable rate for your shipping address, where required by law.

Your bank or card provider may apply currency conversion fees or international transaction fees depending on your payment method and issuing country. Lushgrey is not responsible for such additional charges.

Prices may change without prior notice.

4. Secure Payment Processing

All payments are processed securely through trusted third-party payment providers.

Lushgrey uses SSL encryption to protect your information during transmission.

We do not store credit card numbers or full payment details on our servers.

5. Refunds and Chargebacks

Refunds are processed in accordance with our Refund & Return Policy.

We encourage customers to contact us directly at info@lushgrey.com to resolve any issues before initiating a chargeback.

Unauthorized or fraudulent chargebacks will be formally disputed. Initiating a payment dispute may delay the resolution process while the payment provider investigates the case.

6. Fraud Prevention

Lushgrey reserves the right to cancel, suspend, or refuse any order suspected of fraud, unauthorized activity, or policy violation.

Additional identity verification may be requested for high-value or flagged transactions.

7. Contact Information

Shop name: Lushgrey
Address: 942 Majestic Falls Ln,
Las Vegas, NV 89110, United States

Email: info@lushgrey.com
Phone: +19569273849
Contactform: Contactpage

Customer service opening hours:
Monday – Friday: 9:00 AM – 5:30 PM (ET)
Saturday and Sunday: 10:00 AM – 3:00 PM (ET)